support

How do i submit a support ticket ??????

I have an unlimited licence ... i have tried settings advanced varibles and putting in my code but it still is not registered ...i have tried over and over with NO LUCK ! I need boonex support . Is there really no way to contact them ?

Only premium users can create a ticket, which is only for reporting bugs and other defects with the script. It's not for requesting support for a problem you are facing. If you need support, you must create a topic in the appropriate forum.

For your problem, you can try the following:

1. Remove your license from administrations > settings > advanced settings > variables
2. Logout of the administration panel
3. Login to the administration panel (http://yoursite.com/administration/)
4. Enter your license when requested and continue loading the administration panel dashboard

tried clearing everything different browsers and everything .  Read everything about license register i could find here . Tried to contact several boonex agent s by both chat and email to no avail . I really dont know where to turn now .

Dolphin has its own caching system, which can be cleared from the dashboard of the administration panel. The most effective way, though, is to empty the cache/ (except for the .htaccess file) and cache_punlic/ directories.

Did you also try my suggestion?

tried all this stuff at least a hundred times as i said i read all there is to read here

not sure what this means but i get this error when log into website as a user

Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /home/adultsoc/public_html/1/inc/utils.inc.php on line 930

You'll need to disable safe_mode if it's enabled or make sure there is no open_basedir restriction set in your PHP configuration. You should also make sure all configuration settings are green under administration > tools > host tools > host params.

I already checked i am all green ...    how do i  ,,,,disable safe_mode if it's enabled or make sure there is no open_basedir restriction set in your PHP configuration

Actually, this may be related to: http://www.boonex.com/unity/forums/topic/Warning-message-after-upgrade-to-7-0-3.htm.

I am still banging head off the wall .

If you're comfortable enough, can you send me a link to your administration panel through a private message? I'd like to take a closer look and see if there's anything out of place.

For anyone else having this issue, the problem was due to severe limitations set by his hosting provider, which includes the disabling of allow_url_fopen, severe upload limitations, severe memory_limit limitations and severe max_execution_time limitations. I also found that mod_security was loaded, which must be either disabled or configured.

That just proves yet again that hosting make all the difference in the world.

 I am having this issue after moving onto a VPS