video not loading

Ok. I see that I have many problems to figure out, to fix my issues with video uploading (upload error 500?) and my video comments. I assume both problems revolve around the same problem. To start off, I use arvixe. I understand they seem to be an issue with this problem. They claim not to be, I have contacted them already and made sure the shell and all that was correct.

Here are my problems. upload errors on video and video comments. After searching the forums, and attempting to check crons, I realize I have no idea what to do there. Simply, I am stupid. Now, when I had my email in there, i got billions of messages, so i pulled out my address to stop it. I notice my cron job set up is not like Mr. Zarrcon described, but I can not figure out how to make them as he describes? See pic below.

Another issue is, I can not change my parameters, if that was the solution. It seems they are unchangeable.  I looked and saw in tools>host tools, my safe mode is off, and also unchangeable.

So as you can see, I have looked through the forums for answers, but have been unable to fix still. I feel my problem is with the crons (since I dont understand them or what they do) or with arxucks...oops...I mean Arxive. Maybe someone that understands this, can help me navigate my problem here.

I at least expected some smart alec response to look through the forums or something. Please some one. I just need to know if this cron job I have here is correct.

Ok, First of all, If you are running D7 Dolphin the there should only be 1 cron job (unless you have mods that need crons), If you are running 6.1.6 let us know and we can advise otherwise...

Secondly, drop your host, Check the forums... Arvixe as a search should solve the mystery.... Boonex preferred...HA!  Jokes aside, you will never get anywhere with Arvixe... they are known for their issues... tearabyte has my vote, personal opion but the best out there.... At the end of the day, You get what you pay for..

Sorry I mean TERABYTE

http://terabyte-hosting.com

For those individuals that believe I am promoting this site and hosting, WRONG!

I have and believe in Terabyte and DosDawg!

Happy Dolphining

One cron huh?...well maybe one of these is from the old d6 install, and another maybe my first failed attempt at d7. Im not sure. I too wanted to drop a hint toward dos, but was concerned about how proper that may be. Thats all I can really figure about this issue...Arxive being trouble.

So can anyone expaine to me how I make my cron like zarrcon says to make it in the pinned forum on vids and crons?

Try either one of these:

php /var/www/vhosts/yourdolphinsite.com/httpdocs/dolphin/periodic/cron.php

or

usr/local/bin/php -q /home/yourdolphinsite/public_html/dolphin/periodic/cron.php

The first one I know works with most Plesk based control panels.

The second one is for most cpanels.

And finally, you can also try to set it via shell using crontab -e then vi edit the file with an insert then esc save it.

Let us know if it works.

For now, set your cron to the min time so you can see the results faster. Once it works, set it to 5 or 10 mins intervals.

Get in touch on PM.. Will trya nd sort youn out... get awat from arvixe... seems to be the problem for the most part... Could be wrong.. BUT DOUBT IT.

OOOpss. many typos... gonna be drinkin! or yeah been drinkin!... Anyway, you wnat serious hosting, PM me!!

Thanks Jtadeo, im gunna try now. Should I delete the other crons?

Yes. Delete them and start fresh.

If you have shell, all this would be easier.

Im not sure exactly what shell is. Like I said....Im not to savvy. Im using my cpanel and i click cron jobs, which brings me to this exact pic I have posted. I have done as you suggest, and now Im gunna try a run.

That's ok. I don't believe Arvixe allows shell for some their accounts. For the record, I am no shell expert, but what I know it makes my work go faster.

ok. I put in usr/local/bin/php -q /home/yourdolphinsite/public_html/dolphin/periodic/cron.php....set it to send like every minute. I got like 50 in a few minutes, most saying (see below)....But still no vid upload. Goes all the way and says complete, then the little pop up says file upload error. And now, I am not getting any messages from this cron super being. weird.  My upload size is set high and I have tried a few different formats, even vids that are already posted fine. Im scratchin my head here.

/bin/sh: usr/local/bin/php: No such file or directory

Ah ok. You'll need to replace the paths I gave you with your own.
If you create a phpinfo file it will show you your abs path. You can also check you D7 host tools.

The file upload error is usually a permissions issue or you don't have execute permissions on ffmpeg.

Have you asked Arvixe about this problem?

Yes, I have contacted arxive. I am about to again. I was very specific with them about switching d6 tod7 and they swore all would be well. I can not change my permissions, so I dont know what to do there.

I have not  loaded any vids since the change over to d7, and also no new ones were showing from other members. I guess, now I see why.

What I contacted Arxive for, was the vid comment feature. I have seen forums of people trying to get this fixed with Arxive, and getting no where with it. Do all others from Arxive suffer this same issue? *deep sigh*

Any other suggestions anyone?

Arxive is something else. If you want something done, it is very important to talk to the right guy....jeez...problem solved in one email, after at least 20 to other dudes there.