!Error. File Not Found solution ?

Could it be so easy ?

I've been fiddling around all day trying to fix this issue.. And i don't know if i've stumbled onto something or not but here's the situation.

1- I had Joombyte do a FRESH INSTALLS of 2 copies of Dolphin .. 1 in the root of my host .. and the other one in /root/community/

2- Crons are made for both install

I try to upload THE SAME .flv and .mov videos on BOTH installs .. BOTH videos in the ROOT install DO NOT work and BOTH VIDEOS in the /community/ folder work fine.

Have I stumbled on a bug from D7 ?

Quote · 11 Jan 2010

Guess that was not it. I could upload one video.. then after that any video i uploaded in any format did NOT work.

I'm giving up on the whole VIDEOS feature from D7.

Quote · 11 Jan 2010

My d7 site is in my root and videos work fine.  If you are having issues with your videos you need to launch into debugging mode and search through the many many detailed post regarding video solutions.  Here are some quick steps to get you on your way


1.  Is the uploaded video actually in your flash/modules/video/files directory? No. then you need to track down the problem as the server may not have global permissions set to move uploaded content from temp file to directory; or you may have a file size upload restriction, test again with small file and see what happens.

2.  Video is uploaded, do you receive an email from cron after uploading (not immediately but within 10-20 minutes)?  No, then cron likely not setup correctly.  Do a search for cron and review the many detailed solutions and instructions to run cron properly.  Test this by temporarily renaming htaccess in /periodic.  Type in browser www.site.com/periodic/cron.php  This will force the cron to run, see if you get email and video, if yes your cron was setup bad.

3.  Still no cron email, then ensure flash/modules/global/app/ffmpeg.exe has permissions set to 777 (required).  Once this occurs, upload another video and test cron as in step 2 and see if files are in directory listed in step 1.  Files not in directory, then may have problem with executing .exe, contact server and see if restricted.  Files in directory and still not playing, step 4.

4.  Is your RMS configured correctly in admin/modules/flash apps?  RMS is required to stream the videos to users.  If you do not have RMS for server, get one as you cannot serve videos without it.

If all 4 steps are followed and you still have errors, post what Error you are receiving, what step in the process is causing the block.  "Videos not working" comment without details of error is useless and nobody can assist you.  Be specific and others can help and recommend and remember to use search and follow advice in other post that you think are similar to your issue.

Quote · 11 Jan 2010

Thank you for your reply Mauricecano. I know you're a valued member of this community and your input is always welcomed. I'd also like to mention that I have posted 1 or 2 detailed posts about this situation in the forums, (here for example : Interesting conversation with Joombyte )

I actually DID search throughout this forum for information about similar related posts. Even followed to the letter the post from Zarcon ( Troubleshooting - Crons, Videos, Migrations, RMS ) which is great.

Let me start by saying that i always ask Joombyte to do installations of D7 .. to minimize on errors from my part and they offer the service so i'm assuming they know how to configure D7 correctly. :)

Also, my main gripe for the Video feature is that IT DOES work for some files .. and not with other.

1- Yes it is.

2- Not at all the time, when a video is processed I DO get an email stating this. But most of the time i DO NOT get an email, and the videos are not processed.

3- I'm assuming that because some of the videos sent to the test server by Joombyte and myself worked that FFmpeg is set to 777 .. You can also read about this in my conversation with Joombyte posted above.

4- I've let Joombyte do the installation, and everything related to the RMS has worked perfectly so far. Either be, sounds processing, image processing, video chat .. etc..

Thank you for your time!

Quote · 11 Jan 2010
 
 
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